Enhance Your Network’s Performance with CEO Computers
In the realm of IT outsourcing, let us alleviate your concerns about network performance, data security, and operational smoothness. Why burden your already busy staff with the added responsibility of managing your computer systems? Imperfections are inherent in machines, and any breakdown translates to downtime, resulting in lost productivity and profit.
At CEO Computers, we offer affordable short-term and long-term on-site services, as well as 24/7 Remote Monitoring Network Management agreements tailored to your entire system or individual components.
Sys-Care: Your Comprehensive IT Solution
Sys-Care, our flagship service, delivers remote monitoring alongside pre-scheduled weekly or bi-weekly visits at a discounted rate. It stands as our most sought-after service agreement, akin to having an in-house IT department at a fraction of the cost.
Remote monitoring and on-site visits are conducted by our seasoned system engineers and encompass:
- Infrastructure Support: Fine-tuning and evaluating network performance
Helpdesk Assistance: Guiding staff through their queries and issues - Patch Management: Applying the latest updates and patches
- Support Services: Offering application and system training and support
- Proactive Care: Identifying and preempting potential failures.
- Antivirus Management: Detection and eradication of viruses and spam
- Disaster Recovery: Ensuring backup and data integrity
- Security Management: Safeguarding internet access and security
Full Service Agreement: Complete Peace of Mind
Our full service agreement leaves no stone unturned:
- No additional charges for parts, labor, or travel
Priority response with just a phone call - Unlimited service calls and telephone support
Three preventative maintenance checkups annually - On-site service by proficient technicians
- Complimentary loaners
- Guaranteed replacement of irreparable parts with new ones
- Flexible monthly or quarterly payment options
Block Time Service: Unlocking Quality IT Support
Our most favored service agreement, Block Time Service, offers the perfect entry point into our top-tier services. Purchase a block of hours at a discounted rate and relish in priority response time, help desk support, and online assistance.
- 10 – 20 hours: 10% discount
- 20 – 40 hours: 15% discount
- 40+ hours: 20% discount
Parts are billed separately, ensuring transparency and flexibility in your IT expenditure.
For unparalleled IT outsourcing solutions, entrust your systems to CEO Computers.