IT Pain Points

Top IT Pain Points for Small Businesses

In the past 36 years, we’ve pinpointed the critical IT pain points that small businesses often face, aligning closely with recent surveys, including one by Forbes magazine. Here’s a detailed look at the top ten issues and how we can help address them:


  • Data Security & Data Loss: Cybersecurity threats are a major concern for small businesses due to often inadequate security measures. We offer comprehensive support packages that use the latest technologies to protect against cyber-crime, including frequent data backups and robust security policies. Staff training on potential threats is also a key part of our approach.
  • Rising IT Costs: Limited budgets make it challenging for small businesses to invest in necessary IT infrastructure. Our services include fixed pricing and no long-term contracts, along with evaluations of your current vendor agreements to recommend affordable solutions tailored to your needs.
  • Frequent Downtime and IT Issues: Many small businesses can’t afford dedicated IT staff, leading to issues with system management. We provide round-the-clock monitoring to proactively address problems, ensuring minimal downtime and secure data management.
  • Slow Response and Resolution Times: Access to 24/7 technical support can be limited. Our skilled technicians, based in Encino, respond quickly to IT emergencies, helping to minimize disruptions to your operations.
  • Productivity and Helpdesk Support: Employees can reach out to us anytime for assistance, ensuring they get the help they need when they need it.

Additional IT Pain Points:

  • Data Backup and Recovery: Without proper backup systems, small businesses are vulnerable to data loss. We offer daily online and on-premise backups, with regular checks to ensure data integrity.
  • Scalability Challenges: As your business grows, your IT infrastructure must adapt. Our solutions are designed to scale with your business, addressing current and future needs effectively.
  • Integration Issues: Integrating various software applications can be complex without the right expertise. We provide the necessary support to ensure seamless integration across your systems.
  • Software Licensing and Updates: Managing software licenses and staying current with updates can be time-consuming and costly. We help simplify this process, ensuring compliance and optimal performance.
  • Hardware Obsolescence: Outdated hardware can reduce efficiency and productivity. We assist in upgrading your hardware to meet the latest standards without straining your budget.
  • Employee Training: Keeping your staff trained in the latest technologies is crucial. We offer training services to ensure your team is proficient with current systems, reducing errors and increasing productivity.
  • Consultations and Technology Recommendations: We provide free consultations on managed IT services, network and data security, cloud migration, backup and disaster recovery, and compliance requirements.

Though not all businesses face all these pain points simultaneously, many encounter some. Partnering with us as your managed IT provider can mitigate these challenges. We offer proactive IT support to prevent unexpected crashes and minimize downtime, and we can augment your IT staff with our experienced team of professionals. This partnership ensures your IT systems are secure, compliant, and efficient. Contact us today for a free analysis at 818-501-2281 or email us at Let’s address your IT pain points together!