IT Pain Points

In the last 35 years, we have identified all the IT related pain points experienced by small businesses. It matches recent survey done by Forbes magazine. Here are the top ten

  1. Data security & Data loss – Security Risks: Cybersecurity threats pose a significant concern for small businesses, as they often lack robust security measures and protocols, making them more vulnerable to data breaches, hacking attempts, and other cyberattacks. We have support packages to ensure data security and prevent data loss.  We utilize the best and the latest available technologies to combat cybercrimes and backup your data frequently.  We implement policy and procedures to enhance your security (Data, perimeter, 2 factor authentication, encryption and password) and train your staff to be aware of threats and not to be negligent.  
  2. Rising IT costs –  Small businesses often struggle with limited financial resources, making it challenging to invest in the necessary IT infrastructure, software, and support services. We offer Fixed pricing and no long term contracts- We evaluate all your vendor contracts, you current and future IT needs and recommend affordable solutions
  3. Frequent Downtime and associated IT issues — Small businesses cannot afford to have dedicated IT staff or experts, leading to difficulties in managing and troubleshooting IT systems effectively. We are proactive and perform round-the-clock monitoring to eliminate problems before they occur, ensuring data safety and minimizing downtime
  4. Slow response and resolution time – Small businesses may not have access to 24/7 technical support, causing delays in resolving IT issues and impacting productivity. Our technicians are highly trained, and we are located in Encino. They will respond quickly to your IT emergencies
  5. Productivity and helpdesk – Your employees can contact us anytime they have a question or problem, and we’ll be happy to assist them.
  6. Data Backup and Recovery – Small businesses may not have proper backup systems in place, making them susceptible to data loss due to hardware failure, human error, or natural disasters. Recovering lost data can be time-consuming and expensive. We provide online and on premise backups performed daily and the integrity and status are checked  accordingly with regular snap shots.
  7. Scalability Challenges –  As small businesses grow and expand, their IT infrastructure and systems may struggle to keep up with the increased demands, leading to performance issues and bottlenecks.  Are solutions are based on current needs and future growth.  
  8. Integration Issues – Integrating different software applications, platforms, or systems can be challenging for small businesses, especially if they lack the technical expertise or resources to ensure seamless integration.
  9.  Software Licensing and Updates – Managing software licenses, ensuring compliance, and staying up to date with the latest updates can be time-consuming and costly for small businesses.
  10. Hardware Obsolescence – Small businesses may struggle with outdated hardware, which can hinder productivity and efficiency. Upgrading hardware can be a financial burden, especially if they are already operating on a tight budget.
  11.  Employee Training – Keeping employees trained and up to date with the latest technology and software can be challenging for small businesses. Lack of training can lead to inefficiencies, errors, and reduced productivity.
  12. Consultations and Technology recommendation – We offer free consultations on managed IT services, network and data security, cloud migration, backup and disaster recovery and compliance requirements.     

Although the above pain points are not all experienced at the same time and vary based on the size company, industry and some circumstances, but most small companies experience some of these pain points. The best action you can take to mitigate all these IT challenges is to partner with us. As a managed IT provider we provide proactive IT support, which minimizes the risk of unexpected crashes and prevents downtime. We can also augment your IT staff with a team of highly trained and vastly experienced tech professionals. With the extra hands and expertise, you’ll never have to worry about security, compliance or any IT issues. Our consultation and support as well as our managed IT services will alleviate all these pain points. Call us or email us for free analysis. 818-501-2281 or email us at info@ceocomputers.com.