CEO provides the best Helpdesk technical support tailored to the specific needs of your company. Our Help Desk serves as a central point of contact for all your IT inquiries, including hardware, software, networks, laptop support and remote network access. We strive to resolve over 80% of the problems within 5 minutes and have your employees up and running immediately to minimize any costs and enhance productivity. Our helpdesk features the following capabilities:
- Speed: We resolve the majority of calls within minutes
- Accountability: We log all calls into a central database
- Software installation and Desktop management
- Proven reduction of IT fix costs
- Comprehensive monthly reporting package