As Managed IT Service takes on an essential role in the operation and success of many businesses, others are often left to wonder if they need an IT department?
- Do they invest more in it?
- Should they outsource their IT?
- Should I augment my IT department by hiring an outside IT professional?
- How to simplify IT and reign in the costs?
- How can we take advantage and leverage the latest technologies to my business?
These are all legitimate questions. Once upon a time, IT requirements in a business may have been limited to computer upgrades, servicing networks, and running very basic internal applications. Today, it is a different story entirely. The applications are more complicated. There are existential cybersecurity threats and the need to manage staff and their devices working internally or outside the office. Suppose you have an internal IT department (or an IT person) or someone in your staff doing double duty (acting as an IT liaison while doing their primary job). In that case, you have to ask, “Is my internal team up to par with all the IT demands? What consequences do I face with their shortcomings?”
The Rise of Managed IT Services
In the last 10 to 15 years, Managed IT Services (outsourcing your IT) have become very popular. The MSP providers offer plenty of benefits that business owners can take advantage of. Their packages take care of the routine updates, patch management, provide antivirus, remote access, and many other applications such as system monitoring, system inventory, content filtering, and much more. Having Managed services indeed brings a level of efficiency and productivity to your organization and IT Management. These services have predictable and fixed costs as well as scalability. You can add and subtract per your need.
The other advantage is, Managed IT Service providers are teams of highly qualified and skilled professionals. They use their expertise to pinpoint and resolve any specific IT concerns you may have. You do not have to worry about turnover or your staff being on vacation. According to their agreement, when you sign a service contract with the MSP provider, they must provide continuous support without delay or interruption.
Reasons why it makes sense to have Managed IT Services
There are countless times when your in-house IT person will throw their hands up in the air because the problem is beyond them. That would mean you’d be looking for and hiring a specialist on a one-time basis. In other words, your organizational functionality would be compromised until the problem is resolved. All this would take a lot more time than working with a Managed IT service provider. Managed IT service providers conduct regular remote system checks and perform all necessary fixes, sometimes without knowing it.
Furthermore, when it comes to your data, the fact that your internal team or a professional IT company has access to it might be of concern. In a sense, an employee who quits on a sour note exposes your data and your organization or business. However, due to strict confidentiality procedures, a reliable Managed IT service provider ensures the safety that an in-house IT may not be able to!
We have worked in a variety of situations that our clients have wanted us or demanded. We get along with the internal IT and treat them with respect, and do not cause any threat to their jobs. Sometimes we have assisted a company’s Managed IT services when they fell short of their duty or core competency. Our goal has always been to add value where ever we can. Our Technology business review and consultancy guarantees that the business is in good hands, their IT needs are met, and the savings are in place. We simplify IT by making it Manageable, scalable, and affordable.